Customer Service - Industrial Parts Community, Social Services & Nonprofit - Merrifield, VA at Geebo

Customer Service - Industrial Parts

Warehouse Counter Service IMMEDIATE HIRING, FULL TIME M-F 8-5, Temporary to Permanent placement Pay:
$17.
00/hr, positions in Rockville, Md, & Merrifield, Va, & Waldorf, Md, & Alexandria, Va locations Industrial Parts Supplier, with a 100
year history of serving contractors in the MidAtlantic Region is seeking Counter Service representatives in their DMV locations.
Do you have warehouse experience? Do you have superior customer service skills? Is your phone etiquette impeccable? Can you build rapport with contractors? Are you willing to undergo background check? Essential functions - Providing excellent customer service and developing strong relationships with customer base over the phone and in person Process customer's orders and returns accurately and efficiently including payments and refunds Maintain an accurate record of all customer quotes and inquiries Requirements Customer service experience High school diploma with some experience and understanding of the sales process a plus Ability to accurately read and process part numbers Some proficiency with MS Office suite Ability to occasionally lift up to 25lbs Ability to work Saturdays as necessary Benefits Health and Dental 401K Life Insurance Long Term Disability Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions Recommended Skills Customer Satisfaction Customer Service Expediting Microsoft Office Sales Process Service Quality Estimated Salary: $20 to $28 per hour based on qualifications.

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